Resume — 

personal brief

I'm passionate about creating experiences that are not only eye-catching, innovative, and simple, but truly functional. Regardless of the final deliverables, I consider finding common ground between users and stakeholders to be my most important focus.

Highlights

  • Experienced with Figma, Adobe CS, Sketch 3, and InVision

  • More than 10 years experience in various design-related roles

  • Strong presentation, communication, and ideation skills

  • Self starter and problem solver, but able to ask for help when needed

 

EXPERIENCE

Nov 2019 - Present

Senior UX Designer

INDEED, SEATTLE, WA

Focusing on developing a consistent, professional experience for Enterprise users when accessing their Indeed account. Working across multiple products, workflows, and experiences, I’ve been balancing business impact with UX improvements through effective change management.

Previously: UX Designer (November 2019-August 2022)

 

Sept 2018 - Nov 2019

Product Designer

MIcrosoft, redmond, WA

Supported a brand new Microsoft Business Application allowing customers to unify disparate data sources and light up additional insights on top of their unified customer data. I was a part of the full design process including research, brainstorming, wireframing, and high fidelity design.

Team: Dynamics 365 Customer Insights

 

Mar 2018 - Sep 2018

UX Designer

scotsman guide media/ask a lender, bothell, WA

  • Worked directly with C-level stakeholders to develop product strategy

  • Developed product solutions for two unique brands -- one B2B, the other B2C

  • Wireframed, prototyped, and iterated low and high fidelity mockups

  • Visualized user flows and journeys

  • Advocated for users in meetings with development, marketing, and shareholders

  • Encouraged empathy among stakeholders with case studies and personas

  • Created detailed business and product requirements based on stakeholder and user interviews

  • Handoff to in-house development including creating documentation and writing feature outlines and user stories

  • Made design suggestions while considering implications for visual hierarchy, accessibility, SEO, and business goals

  • Compiled reports from user research in order to share findings with stakeholders and other departments

  • Reviewed Google Analytics data to analyze trends and high-level product shifts

  • Evangelized the creation of a design system, encouraging both design and development to consider using more modular components and reusable elements

 

May 2016 - Mar 2018

Designer

VDB compass (formerly VDB Luxury), Bellevue, WA

  • Crafted ground-up website architecture, UX Design, creative direction, and launch

  • Dealt directly with stakeholders

  • Advocated for user experience improvements in both web and print designs

  • Brainstormed, prototyped, and did some front end development for webpages and HTML emails

  • Streamlined workflow systems

  • Produced various forms of marking material in both English and Chinese

  • Maintained & updated websites, advertising, and branding

  • Print and web production, including directly dealing with outside vendors to ensure implementation

 

2014 - 2018

UX & Visual Freelance Designer

various

  • Collaborated with multiple brands to help them meet conceptual and visual business goals with a particular focus on meeting the needs of both project stakeholders and end users

  • Offering consultation services in UX, Web Design, and Visual Design

 

Jun 2012 - Jan 2013

Art Director

Impact! Advertising & Design, Tacoma, WA

Provided creative direction for a team of staff designers, managed personal and staff deadlines, facilitated communication with customers to establish needs and timelines, and created brand, print, and web materials

 

May 2012  - Jan 2013

Design & PR Intern

School of Art & Communication @ PLU, Tacoma, WA

Conceptualized, designed, press-checked and delivered two brochures on a large scale for school events and recruitment. Worked collaboratively with University staff designers. Designed for social media and web banners

 

education

B.A. Design

Western Washington University, Bellingham WA

 

skills

User-Centered Design
Responsive Web
Prototyping
Interaction Design
Information Architecture
Art Direction
Usability Testing
Wireframing
Layout Design

Brand Management
Motion Graphics
Photographic Direction
Photo Retouching
Stakeholder Interviews
Presenting Ideas
Project Ownership
Copywriting